Privacy Policy
Effective Date: January 1, 2023
1. Introduction
Dhanzio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dhanzio.com (the "Website"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
2. Information We Collect
2.1 Personal Data
We may collect personal information that you voluntarily provide to us when you:
- Register on our Website
- Place an order for our products
- Subscribe to our newsletter
- Request customer support
- Participate in promotions or surveys
- Contact us through our contact form
The personal information we collect may include:
- Name
- Email address
- Postal address
- Phone number
- Payment information (processed securely through our payment processors)
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our Website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time and date of your visit
- Referring website
- Other statistics
This information helps us analyze trends, administer the Website, track users' movements around the Website, and gather demographic information.
2.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies on our Website to:
- Keep track of your preferences
- Improve your browsing experience
- Personalize content
- Analyze Website usage
- Enable certain functions and tools
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
3. How We Use Your Information
We may use the information we collect from you for various purposes, including to:
- Process and fulfill your orders
- Create and manage your account
- Send you order confirmations and updates
- Respond to your inquiries and provide customer support
- Send you marketing and promotional communications (with your consent)
- Improve our Website, products, and services
- Monitor and analyze usage and trends
- Protect against unauthorized access to our systems
- Comply with legal obligations
4. Disclosure of Your Information
We may share your information in the following situations:
4.1 Business Partners and Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Shipping and fulfillment
- Customer service
- Marketing and analytics
- Website hosting and maintenance
These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.
4.4 With Your Consent
We may disclose your personal information for any other purpose with your consent.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
5.1 Access and Update
You can review and update your personal information by logging into your account or by contacting us directly.
5.2 Marketing Communications
You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any marketing email we send. Even if you opt out of marketing communications, we will still send you transactional emails related to your account and purchases.
5.3 Cookies
Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Website may not function properly if you disable cookies.
5.4 Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at info@dhanzio.com.
6. Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the information, including personal information, to India and process it there.
8. Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@dhanzio.com, and we will take steps to delete such information.
9. Third-Party Websites
Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the privacy policy of every website you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Dhanzio
71, Gulab Heights, Hadapsar
Hyderabad - 277477
India
Email: info@dhanzio.com
Phone: +201320060473