Terms & Conditions

Effective Date: January 1, 2023

1. Introduction

Welcome to Dhanzio. These Terms and Conditions govern your use of our website located at dhanzio.com (the "Website") and all related services and products offered by Dhanzio.

By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the Website or use our services.

2. Definitions

For the purposes of these Terms and Conditions:

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Dhanzio, 71, Gulab Heights, Hadapsar, Hyderabad - 277477, India.
  • "Website" refers to Dhanzio, accessible from dhanzio.com
  • "Service" refers to the Website and all products and services offered by Dhanzio.
  • "You" (or "Your") refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.
  • "Goods" refer to the items offered for sale on the Service.

3. Account Registration

When you create an account with us, you must provide us with accurate, complete, and up-to-date information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity without appropriate authorization, or a name that is offensive, vulgar, or obscene.

4. Purchases and Payment

4.1 Products and Pricing

All products displayed on our Website are subject to availability. We reserve the right to discontinue any product at any time.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

All prices are displayed in Indian Rupees (₹) and include GST unless otherwise stated.

4.2 Payment

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • Net Banking
  • UPI
  • Digital Wallets

Payment processing services are provided by authorized third-party payment processors. By making a purchase, you agree to the terms and conditions of these payment processors.

All payments are processed securely. We do not store your credit card information on our servers.

4.3 Order Confirmation

After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance of your order. An order is not accepted until we send you a shipping confirmation email.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product description or pricing, or suspicion of fraudulent activity.

5. Shipping and Delivery

We ship to addresses within India and select international destinations. Shipping costs and delivery times vary depending on the destination and shipping method selected.

All orders are processed within 2-3 business days. Once your order is shipped, you will receive a shipping confirmation email with tracking information.

For international orders, you are responsible for any duties, taxes, or customs fees that may apply in your country.

We are not responsible for delays in delivery due to customs processing, weather conditions, or other circumstances beyond our control.

6. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Dhanzio and its licensors. The Service is protected by copyright, trademark, and other laws of both India and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Dhanzio.

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Dhanzio or its content suppliers and is protected by Indian and international copyright laws.

7. User Conduct

By using our Service, you agree not to:

  • Use the Service in any way that violates any applicable national or international law or regulation
  • Use the Service for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way
  • Transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation
  • Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm the Company or users of the Service or expose them to liability
  • Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service

8. Warranty and Product Information

All jewelry purchased from Dhanzio comes with a lifetime warranty against manufacturing defects. This warranty does not cover damage resulting from normal wear and tear, accidents, improper use, or unauthorized repairs.

Product images on our Website are for illustrative purposes only. Due to the nature of handcrafted jewelry and variations in display settings, the actual product may slightly differ from the images shown.

All product information, including specifications, features, and dimensions, is provided for reference only and may be subject to change without notice.

Certification and authenticity information provided with our products is accurate to the best of our knowledge.

9. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Company hereby disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose.

We do not warrant that the Service will function uninterrupted, secure or available at any particular time or location, or that any errors or defects will be corrected.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.

10. Limitation of Liability

In no event shall the Company, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service;
  • Any conduct or content of any third party on the Service;
  • Any content obtained from the Service; and
  • Unauthorized access, use or alteration of your transmissions or content;

Whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Service.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India.

If you have any concerns or disputes about the Service, you agree to first try to resolve the dispute informally by contacting the Company at info@dhanzio.com.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. If we make changes, we will update the "Effective Date" at the top of this page and, in some cases, may provide additional notice.

Your continued use of the Website after any changes to the Terms and Conditions constitutes your acceptance of such changes. We recommend that you periodically review these Terms and Conditions to stay informed of any updates.

14. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

15. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and the Company regarding your use of the Service and supersede all prior and contemporaneous written or oral agreements between you and the Company.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Dhanzio

71, Gulab Heights, Hadapsar

Hyderabad - 277477

India

Email: info@dhanzio.com

Phone: +201320060473